Before you clean: never mix products, and check the care label first. Read the safety rules
The Stain Librarythe right method for the material

Practical foundations

Small decisions that prevent bigger damage.

These guides explain the techniques behind the treatment pages. For a live stain, use the exact stain/material answer first.

01

Foundation guide

Blotting vs rubbing: why the first move matters

How to lift a fresh spill without spreading it or changing the texture of fabric or carpet.
02

Foundation guide

How to test a cleaner on a hidden area

A hidden-area test can reveal colour or finish problems before a cleaner reaches the visible stain.
03

Foundation guide

The first five minutes after a spill

A conservative checklist for the moments before you have identified the exact treatment.